Research Reports
Opus Research Reports examine broad market themes on voice biometrics and speaker verification in an in-depth manner. Research reports are typically about 5000 words in length and include a detailed quantitative component from executive surveys and/or market forecasting models.
Voice Biometrics Market Potential Study: Applications Review and Assessment
July 23rd, 2007 | Dan Miller
The market for voice biometrics-based authentication software is starting to mature. The technology has proven its efficacy and value as the basis of password reset applications for enterprise Help Desk, leading to tens of millions of dollars in recurring revenue. Yet, according to this Opus Research report, the market will reach a positive inflection point as "customer-facing" deployments grow to support secure, phone-based access to financial services, e-government and electronic payments.
Click here to see the Opus Research report summary
Voice Biometrics in 2007: Scaling Up for the Mass Market
March 16th, 2007 | Dan Miller
Even with a potential FFIEC mandate for phone-based multifactor authentication on the horizon and the insidious cost of fraud continuing to rise, the question remains: Are voice biometrics ready for mass adoption? All directional indicators point to "Yes," as does a growing roster of implementers and prospects. Speaker verification solutions have the potential to raise customer satisfaction while conforming to the strictures of "strong" authentication. A multitude of solutions providers are emerging to support two-factor authentication for telephone banking that remains cost-effective by leveraging existing CRM, Web services and security infrastructures.
Voice Biometric Update: New Demand Drives Caller Authentication
September 12th, 2006 | Dan Miller
Regulatory mandates for financial services and healthcare providers drive new interest in voice biometrics as part of multi-factor user authentication for online- and phone-based commerce. Opus Research expects rapid growth for voice-based caller authentication, anticipating large-scale, customer-facing implementations among financial institutions, insurance companies, government agencies and customer care.
Biometric Use Cases: Choosing the Right Biometric for the Job
November 12th, 2005 | Avery Glasser
Speaker verification has received short shrift from security mavens, largely because it has been ill-positioned by the speech processing community and has been subject to misplaced concern over its relative "strength" compared with more expensive, hardware-intensive alternatives. In this report, Opus Research assesses the comparative strengths and weaknesses of four major biometrics: facial, fingerprint, iris and voice. Also presented are appropriate use cases for each biometric technique, including a case study of a working governmental Speaker verification system.
Fundamentals of Speaker Verification and Biometric-Based Authentication
August 15th, 2005 | Avery Glasser
Classifying speech recognition and Speaker Verification as technical cousins has done nothing to further the market development for either technology. Speaker Verification is more than an enhancement to 'Voice Self-Service' applications - it's an extension of an organization's security policies. While speech recognition limits itself as 'live agent' replacement, Speaker Verification becomes the necessary authentication process to front every security-conscious conversation.






